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SARA Student Complaint Process

Under NC-SARA (National Council for State Authorization Reciprocity Agreements) rules, students have the right to lodge a complaint or grievance if that student’s experience in an online program is not what they anticipate.

College Unbound wants to ensure that all student complaints are addressed fairly and resolved promptly. All student complaints must be filed initially with Adam Bush, CU’s SARA Principal Contact at provost@collegeunbound.edu

If a resolution to that complaint is not found, then a further appeal can be addressed to:
Deanna Velletri, Proprietary School Specialist
deanna.velletri@riopc.edu
401-736-1118

For more information, please see: https://www.nc-sara.org/sites/default/files/files/2019-08/student_complaints_process.pdf